Privacypolicy

Privacypolicy

I give my consent to EXOCOOL OÜ to send offers from EXOCOOL OÜ and its partners by e-mail to my e-mail address and by SMS to my mobile phone number.

Personal data is processed by EXOCOOL OÜ,Tööstuse 47a-111, Tallinn, 10416. Reg. No. 12857616.

Purpose of processing

EXOCOOL OÜ processes the personal data of the users of the e-shop for the purpose of the proper performance of the contracts concluded through the online shop at www.tõuksimaailm.ee/ (hereinafter referred to as the “online shop”). This means that such data is necessary in particular to:

– to conclude an agreement;

– for settlements;

– to send products ordered by the user;

– to enforce the user’s rights (e.g. termination of contract, statutory guarantee).

If you have consented to receive information about new products and special offers, EXOCOOL OÜ will process your data in order to send you its marketing information, for example about special offers or final sales.

Type of data

EXOCOOL OÜ processes the following personal data that is necessary to:

1. website for shopping:

– first name and surname

– shipping address

– telephone number

– e-mail address

2. optional data to be provided by the user:

– date of birth

-KMKR No- if the company wishes to be invoiced.

3. if you wish to cancel the contract or if your complaint is upheld and you wish to receive a refund directly to your bank account, please specify your bank account number so that we can refund you.

Legal bases for processing

Personal data are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

Your personal data will be processed on the basis of your consent, which you give at the moment of registering as a user of the website and confirming a transaction on the website.

Your consent to the processing of your personal data is entirely voluntary, but you will not be able to shop online without it.

You have the following rights in relation to the processing of your personal data:

1. You may withdraw your consent at any time without good reason. The request may relate to a specific purpose of the processing, such as withdrawing consent for marketing information, or to all purposes of the processing. If you withdraw your consent in relation to all the purposes of the processing, your data will no longer be processed. Withdrawal of consent does not affect the processing operations carried out before that withdrawal.

2. You have the right at any time and without good reason to request that your data be deleted. A request for deletion does not affect any prior act. Deletion of data means that existing data will be deleted and your data will no longer be processed. We will respond to the erasure request within one month and specify the date of erasure.

3. You may at any time object to the processing of your personal data, either in general or for a specific purpose. The submission of an objection does not affect any prior processing operations. Objecting means that your data will no longer be processed.

4. You have the right to request that the processing of your personal data be limited in time and scope. We will then act on your request. Such a request will not affect any prior processing.

5. You have the right to request that we correct or rectify your personal data at any time.

6. You have the right to request that we transfer your personal data held by us to a third party. To do so, please contact us by e-mail, specifying the name and address of the legal entity to which you want us to transfer your personal data and the scope of the personal data – i.e. specify which of your data we need to transfer. The transfer will take place electronically once you have approved the request. Confirmation of the request is necessary to ensure the security of your data and to verify that the request comes from an authorised person.

7. You have the right to request information from us at any time about the extent to which we process your personal data.

From the moment we receive all your requests about the measures we have taken, we are obliged to inform you within one month at the latest.

Retention of personal data

Our system only retains information about your transactions where the retention of the data relates, for example, to any claims you may have, such as for statutory warranties or legislation that is binding on us.

Entrusting data processing to third parties

EXOCOOL OÜ may entrust the processing of personal data to EXOCOOL OÜ’s business partners if it is necessary for the performance of transactions, such as the preparation of ordered products, the shipment of goods or the provision of marketing information by EXOCOOL OÜ (the latter applies to users who have consented to receive such information).

The personal data provided by the Buyer to the Seller shall be processed in accordance with the Data Protection Act only to the extent necessary for the conclusion and performance of the Sales Contracts through the E-shop and to ensure the rights and obligations related to the use of the E-shop. The data shall not be disclosed to third parties without the prior consent of the Buyer, unless this is necessary to protect the rights of the Seller or in cases provided for by law.

Personal data of website users will not be transferred outside the European Union.

Data communication between the Customer and the banks and the card payment centre is encrypted, which ensures the security of the Customer’s personal data and bank details.

The payment is made outside the online shop environment, in the secure payment environment of the bank or service provider. The online shop does not have access to the Customer’s bank and credit card details.

The customer’s personal data will be transferred to the processor ESTO AS.

Product availability notice

If you so wish, EXOCOOL OÜ will inform you of the availability of the selected products by electronic means. Such notification can only be sent provided that you have given your consent to receive marketing information about the products in the online shop to the designated e-mail address and to the processing of your personal data by EXOCOOL OÜ. The transfer of data to us is on a voluntary basis, but if you do not consent to the processing of your personal data, we will not be able to inform you of the availability of the products.

Cookies

The website uses cookies. Cookies are small files that allow devices (e.g. computer, smartphone) used to browse the web to store specific information about the device being used. The information stored in cookies is used for advertising, statistics and to tailor the website to your individual needs. It is possible to change cookie settings in the web browser. If the settings are not changed, the cookies are stored on the device. Changing cookie settings may limit the functionality of the website.

Facebook plugin

Our website contains a Facebook plugin (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). The Facebook plug-in is marked on our site with the Facebook logo. This plugin connects you directly to our Facebook profile. Facebook will then know that you have visited our site from your IP address. If you visit our site while logged in to your Facebook profile, Facebook records information about this visit. Even if you are not logged in, Facebook can still obtain information about your IP address.

We would like to emphasise that Facebook does not inform us about the data collected or how it is used. We are not aware of the purpose or scope of the information collected by Facebook. For more information about Facebook’s privacy practices, we encourage you to contact Facebook directly or review Facebook’s privacy policy at https://www.facebook.com/about/privacy/.

If you do not want Facebook to collect data about your visits to our sites, we recommend that you log out of your Facebook account first.

Google Analytics Data Protection Statement

Our Sites use web analytics services provided by Google Inc. (“Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA”): Google Analytics, Google Double Click and Google Tag Manager. Google Analytics, Google Double Click and Google Tag Manager use cookies to analyse the use of websites. The information collected by the cookies is transmitted to Google servers in the United States and stored there.

If the IP anonymisation feature is activated while you are visiting our website, Google will shorten your user IP. This applies to the Member States of the European Union and other countries listed in the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA in special cases where it will be shortened. In this way, the IP anonymisation function is active on our website. Google will use the information collected for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by the user’s Google Analytics browser will not be stored together with other Google data.

The user can block the storage of cookies in the web browser, but this will make it impossible to use certain functions of the website. In addition, the user may block the storage and transmission to Google of information (including IP addresses) about the use of the website collected by cookies, as well as the sharing of this information by Google, by downloading and installing on his or her device a plug-in available at https://tools.google.com/dlpage/gaoptout.